Introduction

Josh The Driving Instructor (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms on our website.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Our Services: To deliver the services you have requested, such as scheduling driving lessons or responding to inquiries.
• To Improve Our Website: To analyze and improve our website’s functionality and to ensure that content is presented in the most effective manner.
• To Communicate With You: To send you information, updates, and marketing communications about our services, provided you have consented to receive such information.
• To Comply With Legal Obligations: To fulfill our legal obligations and protect our legal rights.

How We Protect Your Information

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Request that we correct any inaccuracies in your personal data.
• Delete Your Data: Request that we delete your personal information.
• Restrict Processing: Request that we restrict the processing of your personal information.
• Data Portability: Request the transfer of your personal information to another party.
• Withdraw Consent: Withdraw your consent to our processing of your personal information at any time.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies

Our website uses cookies to enhance user experience. A cookie is a small file that is placed on your device’s hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Josh The Driving Instructor
Email: Contact Us
Phone: 07984611151

Thank you for visiting our website and trusting Josh The Driving Instructor with your personal information. We are committed to protecting your privacy and providing a secure and reliable service.

Refund Policy

1. **JoshTheDrivingInstructor.com Refund Policy**

   Effective Date: June 5, 2023

   **1. General**

   At Josh The Driving Instructor, LLC (“we”, “us”, “our”), customer satisfaction is our top priority. This Refund Policy (“Policy”) explains the circumstances under which we may issue a refund. Please read this Policy carefully before purchasing our driving courses (“Services”) through our website (“Website”).

   **2. Eligibility for Refunds**

   You may be eligible for a refund if:

   – You cancel your purchased Service within 24 hours of purchase, and the Service has not yet commenced.
   – You have not accessed or downloaded any course material related to the Service.
   – The Service is faulty or not as described. In this case, you must provide detailed reasons for this in your refund request.

   **3. Non-refundable Services**

   Please note that some Services are non-refundable:

   – Services that have been completed or partially completed.
   – Services that have been started, accessed, or downloaded.
   – Any discounted Services or Services purchased during a sale or promotion.

   **4. Requesting a Refund**

   To request a refund, please email us at support@JoshTheDrivingInstructor.com within 7 days of purchasing the Service. Include your order number and the reason for requesting a refund. We will review your request and inform you of the next steps.

   **5. Processing your Refund**

   If your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

   **6. Changes to this Refund Policy**

   We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and are effective immediately. Please check this page periodically for updates.

   **7. Contact**

   If you have any questions about our Refund Policy, please contact us at support@JoshTheDrivingInstructor.com.